MSP Channel Partner Process

DataPath’s Channel Partner Program allows both companies to utilize each other’s core business solutions to provide a better overall service to their respective customers. The process for becoming a partner is as follows:

Step 1. Application

The application provides basic information about the potential partner such as organization size, location, reach and core services.

Step 2. Partner Vetting Process

The vetting process is to ensure all partners meet high standards. In general, Partner’s must:

  • Provide IT services or solutions to commercial customers.
  • Be an established organization in good standing with customers, vendors and creditors.
  • Have an established customer base with a proven track record of success.
  • Provide customer facing sales and technical resources for support.
  • Have a strategy to prospect and sell managed security with DataPath Account Manager assistance
  • Conduct business in a professional and ethical manner

Step 3. Partner Agreement (PA)

The PA covers the entire business agreement between DataPath and the partner. Specific details like terms of service, contract length, payment terms and service level agreements (SLAs) are itemized in the PA.

Step 4. Onboarding Process

The goal of the onboarding process is to ensure a successful launch. This includes systems integration, sales training, systems training and establishing a market strategy for the MSSP services.