Field Services

For most of DataPath’s customers, their communications network is not their primary focus. However, operators in government, broadcast, emergency response, and industrial markets rely on dependable communications as key to accomplishing their respective missions or goals. DataPath is capable of and experienced in providing hundreds of highly trained field service engineers to augment a customer’s staff with specialized communications expertise.

These highly trained technical experts can assist with every phase of a program’s development. With experience in hardware and software, as well as new product development and testing, our field service engineers work closely with customers to ensure the ongoing maximum performance of their networks.

 

Field Service Capabilities Include:

  • System integration and test support
  • System installation and checkout
  • Acceptance testing
  • Operational and maintenance support
  • On-the-job training
  • Technical support
  • Sustaining engineering services
  • Depot level maintenance support
  • Field modifications and updates
  • Customer asset management